Effective date: October 20, 2026

This privacy policy explains how Living Word Church (“Living Word,” “we,” “us”) uses and protects any information you give us when you use livingwordnj.com, the Church Center app, or our text messaging service. We are committed to protecting your privacy. If we ask you for information that identifies you, it will only be used as described here. We may update this policy from time to time by changing this page, so please check back periodically.

What we collect

We may collect the following information:

• Personal information you provide to us, such as your name, email address, phone number, mailing address, and family details (for example, through visit, connection, group, volunteer, event, prayer request, or baby dedication forms)
• Giving information when you make a donation
• Viewing patterns and pages visited
• Browser software and version
• Operating system
• IP address
• Search engine keywords

What we do with the information

We use this information to understand your needs and serve you better, including to:

• Fulfill your requests for information, registrations, or services
• Serve you and your family in the ministries you or your children take part in
• Organize volunteers for ministry purposes
• Respond to prayer requests and pastoral care needs
• Process donations and provide giving statements
• Contact you when necessary
• View and analyze site usage and operations
• Identify and fix problems with our site, ministry, or services
• Provide personalized messaging within the site

We may share your information with trusted service providers who help us operate our ministry, such as our church management, giving, and messaging platforms. These providers may only use your information to provide services to us and help us share information about events or services we believe may interest you.

Security

We are committed to keeping your information secure. To prevent unauthorized access or disclosure, we use physical, electronic, and administrative safeguards to protect the information we collect online. Data collected on the website is stored securely, and access is restricted by password protection. Donations and online payments are encrypted and processed securely by our giving provider, Planning Center (Church Center). Living Word Church does not store your full card or bank account numbers.

How we use cookies

A cookie is a small file placed on your computer or device that helps analyze web traffic and lets a site remember your preferences. We use cookies and similar tools to see which pages are being used, which helps us improve our website. A cookie does not give us access to your computer or any information about you beyond what you choose to share with us. Most browsers accept cookies automatically, but you can change your browser settings to decline them. This may prevent you from using some features of the site.

We may also use third-party services such as Google Analytics and embedded YouTube videos, which may set their own cookies under their own privacy policies.

Mobile Messaging (SMS) Privacy

When you opt in to our SMS messaging service, we collect your mobile phone number and message metadata (e.g., timestamps, delivery status). This data is processed solely to deliver messaging functionality to you, such as announcements, reminders, and time-sensitive updates. We do not share or sell this data.

We must obtain your explicit, documented consent before sending you messages. By opting in, you acknowledge that message and data rates may apply and that message frequency may vary.

You can opt out of receiving SMS messages at any time by replying to any message with a standard opt-out keyword, such as STOP, QUIT, END, CANCEL, or UNSUBSCRIBE. If you reply with HELP, you will automatically receive information on getting assistance. We are committed to honoring all opt-out requests immediately and ensuring all messages comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).

Mobile opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Information about children (for example, for kids ministry check-in or baby dedications) is provided by a parent or guardian and used only to care for and serve that child. If you believe a child has given us information without a parent’s consent, please contact us and we will remove it.

Links to other websites

Our website may contain links to other websites of interest. Once you leave our site, we have no control over those websites and are not responsible for the privacy of any information you provide there. Those sites are not governed by this privacy policy, so please review their privacy statements. Living Word Church does not endorse or take responsibility for the content of any other website.

Controlling your personal information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. You may ask to see, update, or delete the personal information we hold about you, or to be removed from our email or text lists, by contacting us below.

Contact us

Living Word Church 2208 Stanley Terrace, Union, NJ 07083 Email: info@livingwordnj.com Phone: 908.686.8171